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LANBON · PRODUCT SUPPORT

L7-HB · Capacitive Touch Water Heater Switch

Double-pole power switching for one compatible single-phase resistive storage water heater. Both limits apply: 16 A and 3500 W. App power control and scheduling via Zigbee.

Resources and installation conditions

Select the configuration on the current model page to view applicable PDFs and videos. Missing or conflicting originals are not current downloads.

Load, connections and wall box

Review confirmed model conditions and outstanding questions; specific third-party lamps or motors require individual review.

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Firmware and technical support

Do not update across models. Share the installed version and symptom so support can confirm an applicable installer and next step.

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Common questions before use

Support guidanceCurrent guidance

How do I identify the exact model?

Record the complete label model, EU/US format, finish, physical circuit count and networking version. Similar appearance does not establish the same load, wiring or firmware. If unsure, send support a label photo; do not open live equipment.

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Support guidanceCurrent guidance

Which App does each networking version use?

The LANBON version uses the LANBON App and Mesh. Tuya Wi-Fi and Tuya zigbee use Smart Life; Zigbee needs a compatible Tuya gateway. LANBON screenshots are not Smart Life screens. L8 seven-in-one has seven LANBON modes and four Tuya modes; other functions follow the specific model.

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